Frequently asked questions

13. Adding frequently asked questions

13.1. The writing of Comments, Questions and Answers can be done by the Users / Customers in the “Customer Questions and Answers” sections, and they can be both positive and negative on the characteristics of a product or service.

13.2. Upon posting a specific Comment / Question / Answer on the Site, the Users / Customers grant the Seller a non-exclusive, perpetual, irrevocable and territorially unlimited license and entitle the Seller to use, reproduce, modify, adapt, publish, translate and distribute this content.

13.3. Each User / Customer, when submitting a Comment / Question / Answer in the above mentioned sections, undertakes to observe the following rules:
– refer only to the features and / or manner of using a particular product or service, avoiding information on issues which may change or information on how the Order is made;
– use an appropriate, non-offensive language without terms which may offend or affect any other User / Customer;
– make sure that the pieces of information entered by them are realistic, correct, non-deceiving and in accordance with the applicable laws, observing the rights of other parties, the copyright, trademark, license or other proprietary or advertising rights and privacy;
– use this feature only to communicate or obtain additional details of a particular product or service on the Site, without reference to other companies promoting the sale and purchase of products or services;
– not provide or request in any way personal data (contact details, address of delivery or home address, telephone numbers, email addresses, name and / or surname, etc.), or any other information which may cause disclosure of such personal data;
– not post information and / or details about URLs (links) from other commercial sites that have the same commercial activity as the Seller;
– not try to commit a fraud with regards to the services provided by the Seller or to enter Comments / Questions / Answers containing advertising materials;
– not use the Comment / Question / Answer as a means of communication with the Seller; in this regard, the Seller’s contact details given on the Site shall be used.

13.4. When a Comment / Question or Answer is reported by a User / Customer as having inappropriate content, from a strictly subjective perspective, this content shall be carefully examined by the Seller, to determine whether it violates the Site Terms and Conditions. Texts, photos, or videos entered are removed from the Site only after they have been reviewed by the Seller.

13.5. If the Seller finds that the Terms and Conditions have been repeatedly infringed, the Seller reserves the right to suspend the User / Customer’s ability to enter Comments / Questions or Answers in the “Customer Questions and Answers” sections.

13.6. In case there are questions or suggestions in relation to The Company, please contact us at 0729 487 052/0730 737 737, from Monday to Friday, between 9.00am-17.00pm or by email at: contact@baby-nooq.com